
Returning Customer
I am a returning customer
Register Account
If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
FAQs
-
What is HALE about?
HALE is working on integrating online and offline dining experience to make eating well easier, simple and more affordable for every one. We want to make food that taste good and do you good.
-
What are your delivery hours?
Lunch slots: 11:30AM-12:30PM; 12:30PM-1:30PM; 1:30PM-2:30PM (Weekdays only)
Dinner slot: 4:30PM-5:30PM (Weekdays only) -
Where do you deliver to?
The best way to learn if we deliver to you is to head to our delivery area page and enter your address.
We deliver to the whole Kuala Lumpur and parts of Petaling Jaya area. -
Do you deliver up to my office/apartment floor?
Delivery of items up to office floor or apartment floor is not available.
-
What happens when my order arrive late?
With the exception of bad weather condition, you will be able to claim for a free item should your order is late for 30 minutes of more from the initial scheduled delivery time.
-
What happens if I missed the pick-up calls?
Unfortunately, your order will be forfeited if there is no answer for more than 3 times or no show after 5 minutes. Our riders have strict schedules to follow to ensure punctual delivery to all customers.
-
Is HALE halal?
We are working towards obtaining a HALAL-certified kitchen. We only source from HALAL certified suppliers.
-
How can I get free sample for corporate orders?
Fill up your details at our corporate page, and a member of our staff will be contacting you to pass you your free sampler.
-
Didn’t find what you were looking for?
If you don’t find what you’re looking for, email us.